Email owais.munawar@gmail.com. We reply within two business days. Please include your device model, OS version, and what you were doing when the problem happened.
Does it work offline? Yes. Building forms, collecting responses, drafts and finalizing all work with no connection. When you are back online, responses sync automatically and any schema conflicts are shown for you to resolve.
Do I need an account? No. The app starts on an anonymous session. Sign in with Apple or Google from Settings only if you want your data attached to an account you can recover on another device.
How do I collect with a team? Projects → New project, then share the 6-character code. Collectors open Projects → Join with a code. Your published forms appear on their devices and their responses come back to you with their name on each one.
A collector cannot join. Joining needs a connection. On the free plan a project holds up to three collectors; upgrade to Pro for unlimited.
What does Pro add? Unlimited projects, unlimited collectors per project and unlimited AI insights. Forms, offline capture, sync and CSV/Excel export stay free.
How do I cancel Pro? Subscriptions are managed by Apple or Google — open your App Store or Google Play subscription settings. Use "Restore purchases" on the Pro screen after reinstalling.
How do I delete my data? Settings → Clear local data wipes this device. To delete your synced account data, email us from the address you signed in with (or send your project code if you use the app anonymously).